Category: Data Engineering & Analytics, AI & Automation, Digital Transformation
Virtual Assistants: The powerful tool to magically transform the healthcare industry
living in a golden age where our homes and our lives are dominated by virtual
assistants like Alexa, Siri, or Google home. Be it for listening to music, or
asking foolish questions, getting news reports, or sending texts or making
calls, or asking them to turn the lights off – the popularity of these virtual
assistants is growing faster than a beanstalk.
This new world of smart conversational interfaces is changing
the way consumers seek information in any industry, including the healthcare
sector. It is almost as if these virtual assistants are the next logical step
in driving the pharma
domain and improving patient’s lives.
Applications of Alexa
and Google home skills for the medical industry:
Alexa or Google home or other such voice-enabled devices have
the potential to help patients get answers to critical questions about varied diseases,
their available treatments, health tips, and medical questions. Aside from
convenience, patients use smart applications to interact with these smart
speakers without using their hands.
These devices remove barriers and help patients with
disabilities have more control over their health. For example, a Digital Pharma conference in Europe covered how
smart speakers like Siri, Alexa, or Cortana can help people with Alzheimer’s
disease improve their daily activities. They are also helpful to patients with
diseases like multiple sclerosis which impacts their mobility or even just the
use of their hands or diseases like macular degeneration which impacts their
According to marketsandmarkets,
Healthcare AI projected to be an almost $200 billion industry by 2025
Below are a few skills of these virtual assistants that
brings the doctor to you:
- They listen to your symptoms properly while
suggesting all possible conditions. Many applications can be downloaded in your
smartphone helping you to connect deeper with your device.
- They take notes on your health stats to keep a
check on your medical condition as well as share it with your doctors.
- You can stay connected well with your doctors
- It can dial your doctors, or call for an
ambulance without having to get up or dial a number.
- Some people also use Alexa or Siri to find
information about local healthcare providers, like “Alexa, which is the highest-rated
orthopedic doctor near me?” Alexa will then search local business listing
including Google, and then come up with an answer.
How does an Echo
How can we help?
It’s time to get into the competition and bring a voice to
your business that’s heard by your patients, or doctors at work, or enhance
patient’s experience. Voice technology is here and many businesses in the
pharma sector are flocking into it. We are always happy to help!
With almost two decades of experience, KCS is a leader in rendering unique
tech-led services all around the world. Be it tech-consulting, product
engineering, cloud, or bots KCS is a pro in delivering top-notch services
without compromising on the quality. Our experts can develop robust apps and
skills to unlock an incredible range of possibilities for your business.
Amazon and Google are investing heavily in upgrading the AI
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