Client Background
Established in 1947, the client is running South Africa's largest and most loved wineries. Since 1992, the company is exporting wines across various parts of the world.
Objective
As previously, the client was managing the business process manually, thus now, as they are entering the digital era, they were demanding a digital order management system that can handle their business processes productively and help them to streamline various business operations.
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Country
South Africa -
Industry
Retail / FMCG -
Solution
Mobility, Digital Transformation
Challenges
Initially, the client was managing and performing the whole business activities and task manually. But, after reaching a particular point managing the business process manually has turned into the biggest obstacle for their business. During that specific period, a client underwent numerous challenges, and some of them are listed below.
- As the previous system was manual, it involved a significant amount of paperwork
- The older system took a lot of time in processing the orders
- The older system lacked ‘Order Status’ facility if any order is pending either from the company or their clients’ end
- In addition, the previous system required cutting-edge features that most modern order management systems have
Contact us.
Solution
After getting a depth understanding of the client’s requirements, the KCS developers have delivered the below-listed solutions:
- The decision to develop a mobile app simplified the client’s data management process
- Our solution resolved all the challenges and issues clients faced with their previous system
- The sales executives of our client are now able to manage all the orders digitally without any hassles
- Using this application, a salesperson can also view his/her targets and new transactions
- Now a client can able to see the “Order Status” in order to make themselves updated about the order list
- The client can save their maximum time and focus on other crucial business activities
- Easy to use and responsive digital order management system makes them able to check and execute business activities anytime anywhere
Project Highlights
Mobility solution
Order status functionality
Data management
Easy order processing
View new transaction
KCS Approach
Experts at KCS developed an intuitive mobile application that can help the client in data management. Our experts used the latest framework and programming language in the app development process. We designed the app in a way that even a non-technical user can operate it without much guidance. Sales executives can manage every order anytime, anywhere. Our experts also added online support in the mobile app so that client can manage their orders even without an internet connection.
Outcome
- The decision to develop a mobile app simplified the client’s data management process
- Our solution resolved all the challenges and issues clients faced with their previous system
- The sales executives of our client are now able to manage all the orders digitally without any hassles
- Using this application, a salesperson can also view his/her targets and new transactions
Tech Stack
