Client Background
The client is a religious organization having millions of followers all over the world. On a regular basis, the client engages in a host of humanitarian and charitable endeavors through a separate non-profit organization that heads numerous projects globally that addresses healthcare, education, environmental causes, and community-building campaigns.
Objective
The client was seeking a digital solution that would help them streamline their everyday operations and responsibilities. They needed a system that can easily manage the information of all the devotees, followers, and donors, and their families. Thus, they came with the idea to develop a web application to digitalize a record management system for their religious organization in the United States of America.
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Country
USA -
Industry
Hospitality & Leisure -
Solution
Digital transformation, Design Solution
Challenges
Initially, handling the workflow was easy for the client, but then with each passing day, due to the expansion of their business executing each tinny activity turned into a hassle. Thus, the client had confronted multiple challenges, and several are mentioned below:
- It was difficult for the client to maintain endless records
- Keeping track of devotees, followers, and benefactors, as well as their families' information, was a challenge
- It was difficult to retrieve a particular record
- Performing various activities like editing and deleting the same set of data was a time-consuming process
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Solution
Experts at KCS analyzed the client’s requirements and concluded that they need a user-friendly and robust web application to manage the records of devotees, donors, and followers. Here is the list of solutions offered by KCS:
- A client is able to manage the records of devotees, donors, and followers' information effortlessly
- Easy to perform various operations on each record and record-set
- User-friendly and responsive features improve the customer experience
- The various procedures are simplified by centralized record management
- Well-structure data representation of devotees, donors, and followers
Project Highlights
Manage the information
Add, edit and delete the record/record-set
Easy search functionality
Third-party integration
KCS Approach
As per the client’s instructions, our experts developed a user-friendly and responsive centralized record management system using the latest framework. The framework is featured built-in plugins that enhanced the security and performance of the web application.
Outcome
The solution to developing a centralized record management software streamlined several operations in the client’s religious organization. With this system, the client can store and manage unlimited data hassle-freely. The centralized record management system is capable to store and manage information of donors, followers, and devotees, and their families. The client has already tried and tested the application is completely satisfied with the outcomes.
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