Case Study Details

 

Developed powerful society management software to promote Smarter Living with a fine blend of technology

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Client Background

Client Background

SmartTown is a complete automated housing society management software to manage the day-to-day society operations, hassle-free with transparency. It is specifically designed to simplify the management and operations and is one of the easiest and fastest ways for society to function smoothly. A customized, one-stop solution provides a smarter living option by integrating various processes for committee members, residents, owners, builders, vendors and any other individual that interacts with the society.

Objective

The main goal was to build a personalized software solution that could meet the needs of the housing society in a cost-effective manner. There was a need to develop a highly reliable solution that could automate almost every task with utmost accuracy.

  • Country
    India

  • Industry
    Real Estate

  • Solution
    Digital transformation, mobility

Challanges

Challenges

  • The manual process of maintaining accounts, member directories, bills, reports, tracking vehicles etc. was full of errors, time and money consuming
  • A critical requirement for 24/7 uptime in the communication system, members’ management and operations management
  • Lack of a proper society management system resulted in a delayed process that was full of errors
  • CRM was quite a challenge were managing the complaints or tracking any due maintenance was difficult and had to be done manually which ultimately increased the costs
  • High need for greater control over reliability with a powerful management & monitoring tool
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Solution

  • The client was in need of a robust system to help them operate complex society operations efficiently
  • After extensive testing and working in conjunction with the society, KCS introduced Smart Town mobile and web app to the managing committee as well as members of the housing society and also launched the portal, website while installing best-of-breed hardware and security solutions
  • The professionals at KCS specifically designed digital solutions to enable the housing society to manage all the activities under one single application. Also, the solution was designed in such a way that the system could be extended to provide any new township-specific modules
  • Our Solution – SmartTown is robust enough to support multiple types of authentications like smart cards, handprint readers, fingerprint readers, etc., and is designed to be secure and tamper-proof with respect to the dates
  • KCS took the challenge of installing applications, provided service packs and code deployment via remote control over the network. Installing hardware was quite a daunting task which KCS could accomplish within a short span of 4 months along with device integration facility
  • A team of 15 dedicated o‑site engineers, as well as 1 onsite engineer, was assigned to provide 24x7 backend services and support for the smooth functioning of the software
  • The solution didn’t require a big investment. On the other hand, the entire system was implemented and installed in the housing society in merely 20 days
  • Our Smart Society Management Solution - Smart Town is an integrated self-sustaining township management system that has helped the township reduce the dependency on human resources and increase accuracy

Case Study Solution

Project Highlights

Security Management

Security Management

Facility Management

Facility Management

Accounts and Data Management

Accounts and Data Management

Social Collaborations

Social Collaborations

Visitors Management

Visitors Management

Vehicle Management

Vehicle Management

Service Requests and Complaints

Service Requests and Complaints

Billings & Receipts

Billings & Receipts

Events Management

Events Management

Daily Notifications

Daily Notifications

Identity and Access Management

Identity and Access Management

Hardware Integrations

Hardware Integrations

KCS Approach

KCS Approach

Identifying client’s requirement, experts at KCS developed a powerful web and mobile application which will help them in managing all the aspects of the society. The professionals at KCS specifically designed digital solutions to enable the housing society to manage all the activities under one single application. Also, the solution was designed in such a way that the system could be extended to provide any new township-specific modules. Our Solution is robust enough to support multiple types of authentications like smart cards, handprint readers, fingerprint readers, etc., and is designed to be secure and tamper-proof with respect to the dates.

Outcome

Outcome

  • Easy visitor management by digitally tracking their entry and exit
  • World-class security management with the installation of unique LAN based thumb reader at all 22 doors in the society
  • Integrated hardware, network and software systems enabled the members to receive updates from anywhere, anytime on the go
  • Elevated management of the township using simple, economical, and easy to implement solutions
  • It streamlines housing management activities with amazing features like facility management, accounting & data management as well as community collaboration
  • The solution simplified the management of users, visitors, vehicles, member tenets and documents
  • Quick Complain Resolution was one of the greatest benefits experienced by the client
  • The members at housing society could generate e-bills, maintain society bills, make online payments as well as systematically manage accounting operations and data just at one click
  • The solution enabled the members to easily share thoughts, give opinions via poll, get event updates or notices, view pictures of past events and much more
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Tech Stack

MVC
C#
Angular 2.0
SQL

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