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digital transformation consulting
Category: Healthcare

5 Digital Transformation trends that will revolutionize the healthcare industry in 2021

The latest technologies and advancements continue to make an era-defining influence on medical treatment and the healthcare sector as a whole. The impact of connected devices, mobility, wearable gadgets, and a host of other technologies have become so powerful for few years, that any of the most advanced healthcare facilities equipped with the latest gadgets and medical practices inspire positive awe when it was compared with clinics just 10 years ago. Modern technological advancements in healthcare helping us lead safer, healthier, and more productive lives.  

For the last couple of years, mobile health apps are increasingly being dependent on crucial purposes like patient-to-doctor communication. Because of these health apps, handling medical data, managing patients, monitoring electronic medical records and scheduling patient appointments have become simpler than before. The mobility in the healthcare industry has made a huge contribution with a long-ranging impact on the whole sector. If you recall the significant rise of the development of several mobile health apps and fitness apps, you can understand the whole of digital healthcare is now encountering exponential growth due to these apps.  

The latest report published by IQVIA, there are more than 318000 mobile medical apps. The same report also says that every day the mobile health app industry gets 200 new apps. These stats alone show that the digital revolution is in making for the entire healthcare sector. The growing usage of digital health apps has been beneficial for managing five crucial ailments that always have a huge impact on the health of a population. The treatment, prevention, and management of acute diseases such as asthma, diabetes, cardiac disorder, and pulmonary conditions have benefited from these health apps. The IQVIA report also says that digital health apps are predicted to save around $7billion annually for the US healthcare expenses spent on the treatment and management of these crucial ailments.  

1. Voice to text interface: 

Innovations in voice recognition software have allowed huge leaps in voice-to-text solutions in the last year. 2021 will observe wider adoption of these technologies, saving doctors time on documentation and headaches looking for medical records. Most of us are already familiar with the speed-to-text interface. For instance, you can quickly identify a text message or reminder to Siri on your iPhone and anticipate relatively high accuracy. These same advancements in voice recognition software are reconstructing physicians’ documentation workflow. Several doctors are saving time by identifying clinical notes in real-time using their smartphones and desktop.  

2. Machine learning:

Machine learning is a part of artificial intelligence that enables systems to automatically learn and evolve from experience without being particularly programmed. Connected to vast pools of medical data, machine learning is being used in areas from prognosis and diagnosis to epidemiology and drug development. In 2021, machine learning will continue to be adopted in the medical sector, especially in back-office apps. These are use cases developed to enhance the overall throughput of a healthcare system. For instance, intelligently processed data can help a hospital predict patients that are at higher risk of readmission, hence, healthcare professionals can act proactively.  

3. Internet of things:

In the healthcare industry, the internet of things (IoT) describes a rising network of medical devices and software apps connected via healthcare technology systems. This network contains millions of devices connected with electronics and sensors, which talk to each other via wireless technology. Your clinic or healthcare facility is already part of medical IoT. Imagine patients with a wearable glucose monitor or heart monitor implant that automatically sends information to your EMR. Or consider several virtual telehealth visits you have probably conducted in the past years. In all of these cases, the IoT is a functioning device-to-device communication over virtual networks.

4. Robotic Process Automation:

Robotic process automation (RPA) has long been levered to execute high-volume, error-prone, and repetitive operations in the healthcare industry. Some of those doctors and healthcare professionals are now adopting RAP for their clinics and medical facility. The most promising healthcare application is to automate repetitive processes in the revenue cycle like claims management.

In 2021, you can expect to see vendors launch new RPA products for healthcare personnel. These will aim at handling inventory, entering repetitive tasks, digitalizing patient files, scheduling appointments, and processing claims. As a physician, this technology might not change your routine extensively. But if you work in a large healthcare organization, you can expect to see RPA relieve some serious administrative headaches.  

5. Blockchain:

Blockchain is the last of the top 5 healthcare digital transformation that will break new ground in 2021. While blockchain has become the trendiest word in the last couple of years. It is starting to grow its horizon in the healthcare sector as well. This data structure is particularly promising as a way to increase healthcare data security and interoperability. In simple terms, blockchain is a digital ledger technology that logs transactions publically and in chronological order, which makes it impossible to tamper with. By 2025, The global healthcare market is estimated to spend $5.61 billion on blockchain technology. The objective behind this spending is to save industry players up to $150 billion every year in costs related to data breaches, operations, IT, and personnel.  


The complete digital transformation of the healthcare sector is the biggest trend for 2021. Whether AI, cloud, telemedicine, blockchain, RPA, and everything associated with remote monitoring and data management will rise in the upcoming year. In addition, targeted and bespoke care of critical ailments will be another trend that is likely to enhance even more in the coming years. Healthcare organizations that are seeking the best digital transformation solution should contact KCS. For more than two decades, experts at KCS are empowering their clients with cutting-edge technologies and upgrade their business ecosystem. 

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